Returns & Exchanges
At Coyuchi, we want you to love your home's organic essentials, which is why we offer a 30-day return window for a full refund and a 365-day guarantee for store credit. Items must be in their original packaging and in sellable condition to be eligible for a refund to your original payment method.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided through the portal; a small return shipping fee will be deducted from your total refund.
Package Your Items
Securely pack your organic linens or apparel in the original shipping box or a similar mailer, ensuring all tags are attached.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; your refund or credit will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing